Quality of service


Porto Petroli di Genova follows the criteria of quality service, of environment safeguard, workers' health protection and security on work place, as well as of respect of social responsibility.

Our corporate philosophy is aimed to the fulfilment of the following goals:

• To grant our clients' full satisfaction through a methodical implementation of a corporate managing system in conformity with the regulation UNI EN ISO 9001.
  
• To protect environment by minimizing the impact of our trade activities, by optimizing the management of air, water and soil emissions, by aiming at proper waste disposal and recycling, thus getting the best utilization of our equipments, proceedings and energies, and adopting an envirnoment control system in conformity with the requirements of regulation UNI EN ISO 14001.
  
• To grant security and health care protection on corporate activities through prevention as well as protection, aid and emergency.
  
• To valorize our human patrimony by sharing and respecting the principles of social responsibility in the regulation SA8000, which has also inspirated our Corporate Code of Conduct.
  

To fulfill these goals, our Company Management works so that our staff and all the interested external subjects act in order to:

• spread the philosophy of “service quality, environment protection, safeguard of security and healthiness of work place, as well as respect of ethical values” both insideand outside the company.
• employ the best possible technology with the aim of optimizing our company's resources and performances as well as to reduce environmental impact.
• Sensibilize all the insterested subjects towards social, environmental and work place security matters.

Our staff members, everyone on the basis of one's competences, responsibilities and authorities, must commit him/herself to:

• To pursue all specific aims assigned by our Company Management, having the scope of the ongoing services supply, of environmental protection works, social security and responsibility.
  
• To operate in respect of laws and regulations in force as environment and security are concerned, as well as the regulation regarding social responsibility management, also including the resolutions of international organizations such as ILO and ONU.
  
• To help the information, education and training processes to ensure an efficient and proper application of our company management system.
  
• To reduce all residual risks for staff health and security by the implementation of adequate educational programmes, by the adoption of work instructions and by the use of apt regulations of work organization.
  
• To prevent pollution, remembering that environment protection is a strategical and essential aim to grant our company's own survival.
  
• To grant a peaceful and untroubled work place which is based on respect of laws and on equality of treatment without any discrimination or violation of human rights or of workers' rights.